Our digital initiatives focus on modernizing IT while business proceeds as usual.

We are not digitally transforming the business.

Some business units are building digital business models.

Our whole company is transforming to become a digital platform business.

We use APIs to build digital experiences and products.

We use APIs for open innovation and to expose assets to partners.

We manage APIs as strategic assets for creating business value.

We think of APIs as a way to do systems integration.

Our business and IT are converged into teams that work together to make products and services.

We relentlessly use data to improve our products and customer experiences.

Our business teams just define the experience; IT designs and builds products and APIs that deliver it.

We build experiences based on the services that IT tells us are already available.

We are investing in new partnerships and want to extend into adjacent markets.

We are not actively expanding our ecosystem beyond existing technologies and integrations.

We are actively developing our capabilities to build ecosystems for strategic business advantage.

We want to augment existing partnerships with a few new digital capabilities.

Many business leaders are driving their products and services with an API-first approach.

We have champions and some IT teams have formally committed to API-first.

Our CIO/CTO has mandated an API-first digital transformation.

We have a few API evangelists with some following, but no explicit executive support.

We have to convince individual projects to use APIs in order to get something built.

We have funding mechanisms to build APIs within individual projects.

We have no funding for production API projects.

We have a funded, company-wide initiative to build the API platform.

We use metrics focused on consumption of APIs, such as number of developers and number of apps.

We use traditional IT-centric numbers, such as APIs produced or cost of producing them.

We do not measure the impact of APIs.

We measure the impact that our APIs have on the business in terms of revenue, NPS, and speed to market.

We don’t follow modern API best practices.

All of our software development teams follow modern best practices.

Less than half of our software development teams follow modern best practices.

More than half, but not all, of our software development teams follow modern best practices.

Fewer than half our teams design and deliver APIs, typically for special projects.

Our teams do not design and deliver APIs.

More than half our software teams design and deliver APIs.

All of our software teams design and deliver APIs.

We have no self-service.

We have a basic online self-service process, and a few of our APIs are ready to use within a day.

Our self-service processes are manual, with access provided in a week or more.

App developers can get to “Time to First Hello World“ with many of our APIs in less than five minutes.