Our digital initiatives focus on modernizing IT while business proceeds as usual.

Some business units are building digital businesses.

We are not planning to become a digital business.

We are becoming a digital platform business.

We use APIs primarily to expose assets internally or to partners.

We think of APIs primarily as a way to do systems integration.

We think of APIs as products for software developers.

We manage APIs as strategic assets for creating business value.

Our business teams just define the products and experiences; IT designs and delivers them.

Our business and IT are converged into teams that work together to make products and experiences.

We relentlessly use data to improve our products and customer experiences.

We build products and experiences based on the services that IT tells us are already available.

We are actively building ecosystems for strategic business advantage.

We are forming new partnerships and extending into adjacent markets.

We are growing existing partnerships by adding a few new digital capabilities.

We are not actively expanding our ecosystem.

Many business leaders are driving their products and services with an API-first approach.

Our CIO/CTO has mandated an API-first digital transformation.

We have a few API evangelists, but no explicit executive support.

Some IT teams have formally committed to APIs.

We have no explicit API funding and must convince individual projects to fund APIs.

We have no funding for production API projects.

We have a funded, company-wide initiative to build an API platform.

We have funding mechanisms to build APIs only within specific projects.

We use traditional IT-centric numbers, such as APIs produced or cost of producing them.

We do not measure the impact of APIs.

We use metrics focused on consumption of APIs, such as number of developers and number of apps.

We measure the impact that our APIs have on the business in terms of revenue, NPS, and speed to market.

All of our software development teams follow modern best practices.

More than half but not all of our software development teams follow modern best practices.

Less than half of our software development teams follow modern best practices.

We don’t follow modern API best practices.

More than half of our software teams design and deliver APIs and API-first solutions.

Fewer than half of our teams design and deliver APIs, typically only for special projects.

Our teams do not design and deliver APIs.

All of our job descriptions require digital skills. API skills are required for all software development roles.

Our self-service processes are manual, with access provided in a week or more.

App developers can get “Time to First Hello World” with many of our APIs in less than five minutes.

We have no self-service.

We have a basic online self-service process, and a few of our APIs are ready to use within a day.